FAQs
FAQs
FAQs
FAQs
FAQs
Answers to common questions
Answers to common questions
Answers to common questions
Your guide to CaptainMD online doctor services including insights and resources
Your guide to CaptainMD online doctor services including insights and resources
Your guide to CaptainMD online doctor services including insights and resources
General
What is telemedicine?
Do your telemedicine visits replace my regular doctor visits?
Appointments
Do you accept new patients?
How do I schedule an appointment?
Where do I go for my appointment?
What technology do I need for a telemedicine appointment?
How should I prepare for my appointment?
How do I transfer my care to CaptainMD?
How do I refer a new patient to your practice?
Services
What conditions do you treat via telemedicine?
What medications do you prescribe?
What are your most popular appointment types?
Can I get my prescriptions refilled through CaptainMD?
Payments and pricing
What forms of payment do you accept?
Do you accept health insurance?
What is your pricing?
Business hours
What are your hours of availability?
Patient communications
How do I communicate with my doctor?
How do I access the Patient Portal?
Third party services
What is Tebra / Kareo?
What is Stripe?
Customer feedback
How do I share customer feedback?
Cancellations and refunds
What is your cancellation and refund policy?
General
What is telemedicine?
Do your telemedicine visits replace my regular doctor visits?
Appointments
Do you accept new patients?
How do I schedule an appointment?
Where do I go for my appointment?
What technology do I need for a telemedicine appointment?
How should I prepare for my appointment?
How do I transfer my care to CaptainMD?
How do I refer a new patient to your practice?
Services
What conditions do you treat via telemedicine?
What medications do you prescribe?
What are your most popular appointment types?
Can I get my prescriptions refilled through CaptainMD?
Payments and pricing
What forms of payment do you accept?
Do you accept health insurance?
What is your pricing?
Business hours
What are your hours of availability?
Patient communications
How do I communicate with my doctor?
How do I access the Patient Portal?
Third party services
What is Tebra / Kareo?
What is Stripe?
Customer feedback
How do I share customer feedback?
Cancellations and refunds
What is your cancellation and refund policy?
General
What is telemedicine?
Do your telemedicine visits replace my regular doctor visits?
Appointments
Do you accept new patients?
How do I schedule an appointment?
Where do I go for my appointment?
What technology do I need for a telemedicine appointment?
How should I prepare for my appointment?
How do I transfer my care to CaptainMD?
How do I refer a new patient to your practice?
Services
What conditions do you treat via telemedicine?
What medications do you prescribe?
What are your most popular appointment types?
Can I get my prescriptions refilled through CaptainMD?
Payments and pricing
What forms of payment do you accept?
Do you accept health insurance?
What is your pricing?
Business hours
What are your hours of availability?
Patient communications
How do I communicate with my doctor?
How do I access the Patient Portal?
Third party services
What is Tebra / Kareo?
What is Stripe?
Customer feedback
How do I share customer feedback?
Cancellations and refunds
What is your cancellation and refund policy?
General
What is telemedicine?
Do your telemedicine visits replace my regular doctor visits?
Appointments
Do you accept new patients?
How do I schedule an appointment?
Where do I go for my appointment?
What technology do I need for a telemedicine appointment?
How should I prepare for my appointment?
How do I transfer my care to CaptainMD?
How do I refer a new patient to your practice?
Services
What conditions do you treat via telemedicine?
What medications do you prescribe?
What are your most popular appointment types?
Can I get my prescriptions refilled through CaptainMD?
Payments and pricing
What forms of payment do you accept?
Do you accept health insurance?
What is your pricing?
Business hours
What are your hours of availability?
Patient communications
How do I communicate with my doctor?
How do I access the Patient Portal?
Third party services
What is Tebra / Kareo?
What is Stripe?
Customer feedback
How do I share customer feedback?
Cancellations and refunds
What is your cancellation and refund policy?
General
What is telemedicine?
Do your telemedicine visits replace my regular doctor visits?
Appointments
Do you accept new patients?
How do I schedule an appointment?
Where do I go for my appointment?
What technology do I need for a telemedicine appointment?
How should I prepare for my appointment?
How do I transfer my care to CaptainMD?
How do I refer a new patient to your practice?
Services
What conditions do you treat via telemedicine?
What medications do you prescribe?
What are your most popular appointment types?
Can I get my prescriptions refilled through CaptainMD?
Payments and pricing
What forms of payment do you accept?
Do you accept health insurance?
What is your pricing?
Business hours
What are your hours of availability?
Patient communications
How do I communicate with my doctor?
How do I access the Patient Portal?
Third party services
What is Tebra / Kareo?
What is Stripe?
Customer feedback
How do I share customer feedback?
Cancellations and refunds
What is your cancellation and refund policy?